Protecting Information Through Transparency
This policy explains plainly how HSK Commerce handles your information: what we collect, how we use it and how we keep it safe.
Introduction
HSK Commerce (“we”, “us” or “our”) is a trading company based at 30 N Gould St Ste N, Sheridan, WY 82801, United States. We sell products through third-party online marketplaces, and this website is our corporate presence.
This Privacy Policy applies to hskcommerce.com. It describes how we collect, use, store and protect personal information when you visit the site, contact us or deal with us in the course of our business.
Information We Collect
This is an information website, not a shop, so we collect only what we need to run it and to answer genuine enquiries.
Information you give us
If you use our contact form or email us, you may provide:
- Your name or business name
- Your email address
- The subject of your enquiry
- Anything else you include in your message
Information collected automatically
When you visit the site, our hosting and any analytics tools we use may record technical information:
| Data type | Description | Purpose |
|---|---|---|
| IP address | Your internet protocol address | Security and fraud prevention |
| Browser type | Browser name and version | Technical compatibility |
| Device information | Device type and operating system | Site optimisation |
| Pages visited | Which pages you view | Analytics and improvement |
| Referral source | How you reached the site | Understanding our audience |
| Date and time | When you visited | Analytics and security logs |
How We Use Information
We use personal information only for legitimate business purposes. We do not use it for advertising or profiling, and we do not sell it.
- Replying to enquiries sent through the contact form or by email
- Communicating with suppliers, partners and marketplace teams
- Fulfilling and supporting marketplace orders, including returns and refunds
- Keeping the website secure and working properly
- Understanding how visitors use the site so we can improve it
- Meeting legal, tax and regulatory obligations
- Keeping internal business records where required
Information Sharing
We do not sell, rent or trade personal information. We share it only where needed, in these situations:
- Service providers: companies that help us run the website or our business, such as hosting, email, analytics, shipping carriers and suppliers, who may use the data only to provide their service to us
- Marketplaces: platforms such as eBay and Amazon, in the course of handling orders and messages
- Legal and regulatory reasons: where required by law, court order or a valid request from a competent authority, or to protect our rights
- Business changes: if HSK Commerce is merged, sold or reorganised, information may transfer as part of that process
Data Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure, in proportion to the data we hold.
- HTTPS encryption on the website
- Reputable hosting providers
- Access to information limited to people who need it
- Periodic review of how we handle data
- Spam and bot protection on forms
No method of transmission over the internet is completely secure, so we cannot promise absolute security. If a breach affects your personal information, we will notify you and the relevant authorities where the law requires.
Your Privacy Rights
Depending on where you live, you may have rights over your personal information. These include the rights set out in state privacy laws such as the California Consumer Privacy Act (as amended) and similar laws in other US states. Where they apply, you may be able to:
- Know and access: ask what personal information we hold about you and request a copy
- Correct: ask us to fix inaccurate or incomplete information
- Delete: ask us to delete your personal information, subject to legal exceptions
- Opt out: opt out of the sale or sharing of personal information. We do not sell or share personal information for advertising
- Non-discrimination: exercise your rights without receiving worse treatment from us
To make a request, contact us using the details in Section 10. We will verify your identity before acting and aim to respond within 45 days, or sooner where the law requires.
Children’s Privacy
This website is intended for businesses and adult consumers. It is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.
Data Retention
We keep personal information only as long as needed for the purpose it was collected, or as the law requires. Typical periods are:
| Data type | Typical retention | Reason |
|---|---|---|
| Contact form messages | Up to 24 months | Business correspondence records |
| Email correspondence | Up to 36 months | Business record-keeping |
| Order and transaction records | As required by tax and accounting rules | Legal and financial obligations |
| Website analytics data | Up to 26 months | Standard analytics settings |
| Server logs | Up to 12 months | Security and fraud prevention |
When data is no longer needed, we delete or anonymise it securely. You may ask for earlier deletion, subject to any legal duty to keep it.
Policy Updates
We may update this policy as our operations, the law or good practice change. Material changes will be shown by an updated “Last updated” date at the top of the page. Continuing to use the site after an update means you accept the revised policy.
Contact Information
For questions, concerns or requests about this policy or how we handle personal information, contact us:
- Business: HSK Commerce
- Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
- Email: hello@hskcommerce.com
We take every privacy enquiry seriously and will respond within the timeframes the law requires.
What You Can Ask Us to Do
We aim to honour every privacy request promptly and professionally.
Access Your Data
Ask what personal information we hold about you and request a copy.
Correct Your Data
Ask us to fix information that is wrong or incomplete.
Delete Your Data
Ask us to erase your information where we have no need or legal duty to keep it.
Opt Out
Tell us you do not want your information sold or shared. We do neither, but you can still ask.
How We Earn Your Trust
Trust comes from consistent, responsible behaviour over time.
Full Transparency
We explain our data practices in plain language, with no hidden clauses.
Security Awareness
We apply sensible technical protections and keep up with good security practice.
Responsible Practices
We collect only what we need, use it only for stated purposes and keep it only as long as necessary.
Open Communication
We welcome privacy questions and answer every request promptly.
Questions About This Policy?
If anything here is unclear, or you have a request about your personal information, reach out directly. We reply clearly and professionally.